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2022 ANNUAL REPORT
AMES HUMAN RELATIONS COMMISSION
AMES HUMAN
RELATIONS COMMISSION
THE AMES HUMAN RELATIONS COMMISSION'S (AHRC) PURPOSE IS TO STUDY
THE EXISTENCE OF DISCRIMINATION IN THE COMMUNITY AND WORK TO
MINIMIZE OR ELIMINATE IT, PROMOTE GOODWILL AMONG THE VARIOUS
RACIAL, RELIGIOUS, AND ETHNIC GROUPS IN THE CITY, AND COOPERATE
WITH OTHER ORGANIZATIONS TO DEVELOP PROGRAMS DESIGNED TO
ELIMINATE RACIAL, RELIGIOUS, CULTURAL, AND INTERGROUP TENSIONS.
CITY OF AMES MUNICIPAL CODE, CHAPTER 14:
The purpose of this chapter is to implement the provision of the Iowa
Civil Rights Act and to further provide for the general welfare of
persons in the City of Ames, Iowa, by prohibiting certain discriminatory
practices, and to establish a commission for the investigation of
complaints of discrimination; and, to undertake projects of education to
prevent discrimination; and, to establish procedures for the conciliation
of such complaints; and to enforce the provisions hereof.
At an August 2018 City Council workshop, Council members directed
AHRC to not adjudicate cases and instead refer all cases to the Iowa
Civil Rights Commission (ICRC). At this workshop, Council also
discussed various methods of gathering additional information to inform
an adjusted or revised ordinance and directed AHRC to review data
available (including the Campus Climate Survey, Municipal Equality
Indexes) and other available data; interact with Iowa State University
(ISU), Ames Community School District (ACSD), and any others well-
positioned to give input on diversity, equity, and inclusion in the
community in order to recommend action items and changes to the
ordinance.
2022 AHRC COMMISSIONERS:
In addition to new members of AHRC in 2022, diversified efforts in
alignment with the strategic plan were pursued. While still navigating
the impacts of COVID-19, the AHRC found ways to do the meaningful
work set forth by the City Council, specifically around awareness and
representation.
• Chunhui Chen
• Wayne Clinton, Vice Chair
• Jahmai Fisher, Chair
• Khushi Patel (appointed September 2022)
• Lynette Plander
• Madesh Samanu (January – June 2022)
• Deb Schildroth, City of Ames Staff Liaison
CONTENTS
Ames Human
Relations Commission
(AHRC) Introduction
and Purpose
……………page 1
2022 Activity
Highlights
……………pages 2-3
Ames Civil Rights
Complaints 2022
……………pages 4-9
2020-22 AHRC
Strategic Plan
…………..pages 10-12
ACTIVITY HIGHLIGHTS:
JANUARY 2022:
• At the Martin Luther King Day Celebration at Ames City Auditorium on January 16,
Chair Jahmai Fisher presented the “Humanitarian” Award to Anneke Mundel as
an individual and the COVID-19 Emergency Fund for Story County Immigrants as
an organization. Vice Chair Wayne Clinton served on the organizing committee for
the event.
• Chair Jahmai Fisher represented the Commission on KASI radio on January 20,
highlighting the work of AHRC.
FEBRUARY 2022:
• Commissioner Chunhui Chen led a collaboration with City of Ames Media Production
Services to create a video celebrating Chinese New Year. The video was posted to
the City’s social media on February 1.
• At the February 8 City Council meeting, Commissioner Chunhui Chen accepted a
Proclamation from Mayor Haila recognizing Chinese New Year.
• For Black History Month, Ames Public Library started an open dialogue series titled
“Sharing Our Stories: Black Voices in Ames.” At the first event in the series on
February 15, Chair Jahmai Fisher served as moderator and Vice Chair Wayne Clinton
was a storyteller.
MARCH 2022:
• Began drafting the 2021 Annual Report.
• Co-sponsored a residency for hip hop duo The Reminders. Between March 1 and
March 5, The Reminders held an interactive lecture, a songwriting and lyric
workshop, and a concert at the Ames City Auditorium.
APRIL 2022:
• Partnered with City of Ames Housing Coordinator Vanessa Baker-Latimer to run
a Fair Housing Month advertisement in the Story County Sun.
• Chair Jahmai Fisher presented the “A Home for Everyone” Award to Alan
Christy at the April 26 City Council meeting.
• Reelected Chair Jahmai Fisher and Vice Chair Wayne Clinton to their respective
roles on April 28.
• Approved updated AHRC Bookmark for printing and distribution at events.
MAY 2022:
• Co-sponsored the inaugural Asian American and Pacific Islander (AAPI) Heritage
Month Celebration on May 7 at Iowa State University, attended by over 300 people.
Facilitated Mayor John Haila’s invitation to give opening remarks at the event.
Commissioner Chunhui Chen participated in organizing the event, which included
awards for a student essay contest on the theme “AAPI In My Eyes.”
JUNE 2022:
• Co-sponsored the Juneteenth Celebration on June 18 at Bandshell Park. Chair
Jahmai Fisher served on the planning committee for the event, and several
Commissioners attended.
• Approved FY 2022/2023 AHRC Budget at Commission meeting on June 6.
• Held Joint Meeting with Ames City Council on June 28 to present the Annual Report
and approve the FY 2022-2023 Cooperative Agreement with the Iowa Civil Rights
Commission.
• Bade farewell to Commissioner Madesh Samanu as he moved away from Ames.
JULY 2022:
• No activities to report.
AUGUST 2022:
• AHRC hosted an informational table at National Night Out on August 2 and
Commissioners connected with Ames community members and educated
them about the role the Commission plays within Ames.
SEPTEMBER 2022:
• Prepared a trivia question for City of Ames social media accounts recognizing Latinx
Heritage Month.
OCTOBER 2022:
• Welcomed new Commissioner Khushi Patel on October 27.
• Began updates for the 2023-2025 Strategic Plan.
• Promoted and attended the 10th Annual Ames Chinese Cultural Festival on October
30, organized by the Ames Chinese Language Academy and Ames Public Library.
Facilitated Mayor John Haila’s invitation to give opening remarks at the event.
NOVEMBER 2022:
• The 2022 Symposium on Building Inclusive Organizations was held on November 1.
Chair Jahmai Fisher participated in planning the event. Vice Chair Wayne Clinton and
Commissioner Chunhui Chen attended the event.
• Participated in the interview process for the new City of Ames Diversity, Equity,
and Inclusion (DEI) Coordinator position.
DECEMBER 2022:
• Selected the 2023 “Humanitarian” Award Recipient: Maria Celeste Gonzalez
Chavez.
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AMES CIVIL RIGHT COMPLAINTS
TO THE IOWA CIVIL RIGHTS COMMISSION 2022:
Citizens can initiate complaints to the City via the City Manager’s Office or make them directly to the
Iowa Civil Rights Commission (ICRC). As a matter of procedure, reports made to the City are sent to
the ICRC for investigation and are tracked by the ICRC. Reports have been made to ICRC involving
Ames of which the Ames Human Relations Commission is not notified. The Commission requested
aggregate summaries of the Ames complaints made to the ICRC to understand the areas of complaints
and concerns identified. Results of this request are provided below.
Figures 1 & 2. Discrimination Complaint Categories
There was a total of twenty-two (22) complaints in 2022 to the ICRC, which are grouped in the following
three (3) categories: Employment, Public Accommodation, and Housing. There are two additional
categories, Education and Credit, that did not have complaints filed in 2022.
As indicated in the charts below, the main areas of complaints included Employment (16 complaints),
Housing (3 complaints) and Public Accommodation (2 complaints) and one complaint involving both
Employment and Public Accommodation. The data shows a steady decline in complaints from 2020 to
2022. The reason is unknown.
Figure 1
4
0
5
10
15
20
25
30
35
40
2020 2021 2022
Complaints by Year
Figure 2
Although complaints in 2022 show a decrease, Employment as a category is the basis for the
majority of the complaints, 17 total.
Notable Changes Between 2021 and 2022
• There was a 7.4% decrease in complaints overall.
• Education decreased from 2 to 0 complaints.
• Employment decreased from 18 to 17 complaints.
• Housing decreased from 5 to 3 complaints.
• Public Accommodation increased from 2 to 3 complaints.
0
5
10
15
20
25
30
Education Employment Housing Public Accommodation
Complaints by Category
2020 2021 2022
Figure 3. Basis for Complaints
This graph illustrates the basis for the complaint areas in Figure 1. The categories as defined by Iowa
Code are Age, Color, Creed, Familial Status, Gender Identity, Marital Status, Mental Disability, National
Origin, Physical Disability, Race Religion, Retaliation, Sex, Sexual Orientation,
Please note that individuals may file complaints on more than one area simultaneously. In 2022 there
were 6 complaints using just one (1) area, six (6) complaints using two areas, and nine (9) complaints
using 3 or more areas.
The 2022 data reflects an increase in complaints involving National Origin and Gender Identity as
compared to the 2020 and 2021 data.
Figure 3
Figure 4. Results of Complaints
0
5
10
15
20
25
30
2020 2021 2022
Basis for Complaints
Religion Retaliation Pregnancy National Origin Age
Disability Sex Race/Color Sexual Orientation Gender Identity
The following chart reviews the results of the complaints in the last three years, given by the Iowa
Civil Rights Commission. In 2022, eleven (11) of these complaints resulted in an Administrative Closure;
nine (9) remain open; one (1) was No Probable Cause; and one (1) was a Satisfactory Adjustment. The
following categories had zero (0): Right to Sue, Withdrawal, and Failure to Cooperate.
Figure 4
Summary
• There was an overall decrease in complaints between 2021 and 2022.
• In 2022, of twenty-two (22) complaints, the majority were in Employment. Of all the complaints
filed, the most common basis for complaints included Retaliation with a total of eleven (11).
• The most frequent outcome was Administrative Closures, with eleven (11).
o For the ICRC, the Administrative Closure category encompasses three different things:
1. Further investigation is not warranted.
2. When the Commission issues a “right-to-sue” letter, the Commission administratively
closes the complaint and will take no further action on the complaint.
3. If conciliation fails, the complaint will be reviewed to determine whether it should proceed
to public hearing. If the complaint is not selected for public hearing, the complaint will be
administratively closed.
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0 2 4 6 8 10 12 14 16
No Probable Cause
Administrative Closure
Open
Right to Sue
Withdrawal
Satisfactory Adjustment
Failure to Cooperate
Results of Complaints
2022 2021 2020
AMES COMPLAINTS – (JANUARY 2022 – DECEMBER 2022)
(Full 2022 Information shared by Iowa Civil Rights Commission)
Housing Disability Reasonable
Accommodation, Terms and Closure)
Discipline, Suspension, Closure)
(Middle Eastern), Color, Age,
Orientation, Gender Identity,
Public Identity Accommodation, Discipline, Closure)
Discipline, Harassment,
National Origin (Other), Age
(Older), Disability, Gender
Comparability, Constructive
Discharge
Closure)
(Other), Color, Disability, Harassment, Discharge
8
Area Basis Cause of Action Result
Discipline, Harassment,
Reduced Pay, Assignment,
Accommodation Color, Familial Status, Marital Closure)
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AMES HUMAN RELATIONS COMMISSION 2020-22 STRATEGIC PLAN
Strategic Goal A – Advocacy
The Ames Human Relations Commission (AHRC) values a diverse, equitable, and inclusive community
and will function as an advocacy group for the citizens of the City of Ames. The Commission will
undertake activities to discover, conduct analysis on, and circumvent instances that may lead to
prohibited discrimination so that the community can be warned and assisted in preventing it.
Commission members will be active participants in the City, will develop and follow a protocol to handle
discriminatory incidents in the community, and will report and make recommendations directly to the City
Council to ensure all voices are heard.
Strategic Goal B – Information & Analysis
The Ames Human Relations Commission (AHRC) will study the existence, character, causes and
extent of discriminatory practices in the community while using resources to gain information and
work with community partners, leaders, and report directly to the City Council.
OBJECTIVE 1: AHRC will maintain objective knowledge related to claims of discrimination.
• AHRC will work directly with the Iowa Civil Right Commission and will collaborate annually with
a representative to better understand the complaint process.
• AHRC will obtain and review reports from the Iowa Civil Rights Commission on claims of
discrimination in relation to types and probable cause.
• AHRC will obtain and review reports from the ICRC on types of claims made locally in writing,
or on the website and report of Discriminatory Claims to the City, and any concerns expressed
to HumanRelations@cityofames.org.
• AHRC will obtain and review formal and informal reports that will be used to determine priority
areas of focus and will share with City Council and community leaders as needed.
OBJECTIVE 2: AHRC will partner with City and Community members to learn about discrimination
and how to decrease the risk.
• AHRC will partner with community employers and human resource specialists to identify concerns
and opportunities for non-discriminatory workplace cultures as needed.
• AHRC will summarize and share qualitative and quantitative findings with City Council relating
to claims of discrimination.
• AHRC will work with the City to identify public reporting related to inclusion and anti-discriminatory
practices.
OBJECTIVE 3: AHRC will identify opportunities for obtaining information related to community member
perceptions and experiences in relation to housing, employment, public accommodation, race and
ethnic minority, gender identify, religion, age, gender, sexual orientation, physical or mental disability,
or familial status.
• AHRC will reach out to community partners or populations to identify concerns or successes in the
areas mentioned above.
• AHRC will collect and summarize findings to be used for future planning, i.e., Community
Demographics, CyRide, or City Surveys.
OBJECTIVE 4: AHRC will be an active presence in providing community education and deterring
discrimination.
• AHRC will increase engagement and community interactions.
• AHRC will monitor and report contacts or participation in relation to social media and public
engagement activities.
Strategic Goal C – Public Awareness & Effective Communication
The Ames Human Relations Commission strives to be a central location for the citizens of the City of
Ames to advocate for, build awareness of, and communicate with. Commission members will connect
with their community through public awareness and effective communication with members.
Objective 1: AHRC will work to improve effectiveness in communicating with the general public
through media outlets.
• AHRC will increase engagement, community interactions and raise public awareness of the
Commission’s work by expanding media outreach.
• AHRC will provide educational press releases on topics related to housing, employment,
education/training, public accommodations or services, credit, and other topics to the City of
Ames Facebook page, and other media outlets regularly.
• AHRC will administer communication with the press following discriminatory incidents in the
Ames community as determined by the commission.
• AHRC will monitor and report contacts or participation in relation to social media and public
engagement activities.
Objective 2: AHRC will maintain an active presence in the Ames community.
• AHRC will be active in the community and have commissioners attend events listed in the
Commission’s annual calendar with visible identification (t-shirt, name tag).
• AHRC will co-sponsor community events with aligned organizations and individuals throughout
the city.
• AHRC will provide and update the annual calendar of events online.
• AHRC will raise public awareness of community organizations, activities, and individuals that
exemplify inclusivity and a nondiscriminatory approach. Members will be present at annual
awarding the Humanitarian award (January at Dr. Martin Luther King Jr. Day Holiday) and Fair
Housing Award (April at City Council).
Objective 3: AHRC will keep all documentation related to its mission current, easy to navigate,
assessable, and with person first language.
• AHRC will create links to educational pieces and resolutions, Iowa Civil Rights Commission
documents, etc. from the website to improve access to publications and dissemination of
information for all persons.
• AHRC will provide translated bolded/large print directions (in Spanish, Chinese, Arabic, and
Korean) on A) how to translate the web contents on the City site; B) how to file a complaint;
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and C) how to access interpretation for other City services.
• AHRC will provide translated bolded/large print directions (in Spanish, Chinese, Arabic, and
Korean) on how to obtain interpretive services for assistance in understanding discrimination
laws and filing complaints on all AHRC Documents.
• AHRC will provide a link to Iowa Civil Rights Commission Complaint Form directions in Spanish
and Chinese. AHRC will also provide information on how to obtain it in other languages and
formats.
• AHRC will improve communication with transgender, gender-nonconforming, and gender
questioning persons within the Ames community and will assist in the revision of all City
website and brochures to include gender neutral language by removing his/her language from
AHRC-specific literature.
Strategic Goal D – Management Excellence
The Ames Human Relations Commission will ethically work towards this strategic plan for the
betterment of our community in an ethical and fiscally responsible way.
Objective 1: AHRC will strive to keep this strategic plan at the forefront of all its decisions and
activities and within our areas of focus and expertise.
• AHRC’s monthly meeting agenda will reflect the strategic plan by indicating a section for each
strategic goal and all the council’s priorities will feed each section.
• AHRC Commission Members will work with community partners who specialize in areas of
expertise.
• AHRC Commission members will represent the AHRC with respect, recognize and celebrate
the strength of the City of Ames’ greatest asset, the value of all people, via diversity and
inclusion. They will be respectful of opinions, customs, and individual preferences to help build
strong relationships.
Objective 2: AHRC will manage the annual budget in a fiscally responsible manner.
• AHRC will strive to effectively spend the budgeted monies from the Ames City Council
responsibly. Monies allocated for the Commission should only be used in ways what advance
these strategic goals.
• AHRC will describe the ways in which its monies were used and in what ways its use advanced
the goals described in the above report.