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HomeMy WebLinkAbout~Master - Awarding a 5-Year Enterprise Agreement to Carrier Access IT LC, of Clive, Iowa, for CISCO Security Software (Umbrella, Identity Service Engine & Duo) for the Information Technology Division RESOLUTION NO. 21-099 RESOLUTION AWARDING A 5-YEAR ENTERPRISE AGREEMENT TO CARRIER ACCESS IT LC, OF CLIVE IOWA, FOR CISCO SECURITY SOFTWARE (UMBRELLA, IDENTITY SERVICE ENGINE & DUO) FOR THE INFORMATION TECHNOLOGY DIVISION FOR THE CITY OF AMES,IOWA WHEREAS, over the past 20 years,the City has provided content-filtering services for the City's information technology network and this service has grown increasingly complex over time, with different hardware products and different associated management software; and, WHEREAS, as part of a consultant evaluation of the City's networks, it was recommended that CISCO's Umbrella and Identity Service Engine (ISE) products should be implemented to provide improved security and management of the City's network; and, WHEREAS, ISE provides internal network access control (who can access the City's network), and Umbrella provides protection against external, intemet-based threats; and, WHEREAS, these products would supplement the City's existing use of Duo, which is a multi-factor authentication product; and, WHEREAS, multi-factor authentication software (such as Duo) requires users to confirm their identity on a second device when a login is attempted; and, WHEREAS,the City currently does not have an integrated,manageable way to protect City employees from accidental clicks associated with spear-phishing attacks (personalized, targeted attempts to steal sensitive information)through email, web, or other electronic means; and, WHEREAS, the possibility of a spear-phishing attack was evaluated by the consultant, and it was determined the impact of such an attack would be a significant cost to repair and a loss of employees' time; and, WHEREAS, Umbrella provides software to actively protect City employees from spear- phishing attacks and a ten-user license for Umbrella was purchased for testing by IT staff,which was successful in blocking targeted types of content and incoming threat types on computers in all City buildings, including high-profile, public venues such as City Hall, Furman Aquatic Center, Ames Municipal Pool, and Homewood Golf Course; and, WHEREAS,the Umbrella software allows existing hardware,such as firewall content filters, to be retired; and, WHEREAS,the addition of ISE will provide better Wi-Fi access control and allow the City to segregate public Wi-Fi traffic from other City network traffic; and, WHEREAS,this will allow the City's network to block unauthorized computers from access to City networks and digital services; and, WHEREAS,bid documents were issued to 24 companies through the AmesBids site and one bid was received; and, WHEREAS,Information Services staff evaluated the bid and determined it was acceptable; and, WHEREAS,the proposal from Carrier Access recognizes that the City has a current contract with CDW-G for the Duo multi-factor authentication product;therefore,Carrier Access is providing a credit of$28,302,as well as an additional credit of$2,600 for the City's existing Firepower Threat Defense (FTD) devices; and, WHEREAS, the 5-Year Carrier Access proposal is for $166,010.80 to be paid annually ($33,202.16)and funding for the CISCO software will be from a pool of funding budgeted for City technology operations. NOW, THEREFORE, BE IT RESOLVED by the City Council of the City of Ames, Iowa, that a Contract for a 5-year Enterprise Agreement for CISCO Security Software(Umbrella,Identity Service Engine,and Duo)to Carrier Access IT LC,of Clive,Iowa,in the amount of$166,010.80 to be paid$33,202.16 annually is hereby approved. ADOPTED THIS 23rd day of February, 2021. fiAd) � Diane R. Voss, City Clerk John A. Haila, Mayor Introduced by: Gartin Seconded by: Corrieri Voting aye: Beatty-Hansen, Betcher, Corrieri, Gartin, Junck, Martin Voting nay: None Absent: None Resolution declared adopted and signed by the Mayor this 23rd day of February, 2021.