HomeMy WebLinkAboutA003 - ERI, Inc Response to Staff Report dated June 8, 2011 To: Ames Zoning Board of Adjustment
From: Brett and Joel Foikerts; ERI,Inc.
Subject: Response to report issued by Ray Anderson, Department of Planning and Housing
Date: 8 Jun 2011
EXECUTIVE SUMMARY
We respectfully disagree with the Department of Planning and Housing's recommendation to deny this request.
The department's report claims that ERI generates significantly higher traffic volumes of commercial courier
vehicles.Our traffic survey finds that ERI is responsible for 1.1%of the neighborhood's traffic.Our courier drivers
also report that they already make frequent stops within the neighborhood and were not present as a result of ERI.
We respectfully request approval of this application.
COMPANY • •
ERI Inc.is owned and operated by Joel and Brett Folkerts.The company provides sales and service for medical
peripherals,primarily Sony Medical and Mitsubishi Medical.Like other traditional dealership arrangements,ERI
purchases its equipment from the manufacturer and then markets the products and services to customers through
direct mail advertisements and online marketing.Customers place their order by calling or visiting the company's
e-commerce website,eri-iowa.com.
LOGISTICS
ERI's primary courier is FedEx who makes deliveries in the mornings and pickups in the afternoon.FedEx consists
of three divisions: FedEx Home Delivery,FedEx Ground,and FedEx Air.Assuming ERI has inbound shipments from
all three divisions,there may be three deliveries in the morning followed by two pickups in the afternoon.
Realistically,we will have a single morning delivery followed by two afternoon pickups.
It is critical to note that FedEx vehicles are never at the residence for more than five minutes and never impede the
flow of traffic.
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ERI typically receives its inventory via FedEx Air twice a week. It is important to ote that the weakened economy
and Japan's recent tsunami have greatly altered our manufacturers'logistic cap bilities.As a result,Sony and
Mitsubishi now ship the bulk of their inventory via FedEx and have greatly reduc d their reliance on larger freight
companies.
In the rare instance that ERI receives a shipment from a freight company such a Forward Air,the driver will either
back into the residence's driveway or park along the road.The shipment normal y consists of a single pallet that is
dollied into the residence's garage.These deliveries are normally completed wit iin 15 minutes and never impede
the flow of traffic.
9 r:d3 ex f s
Outbound orders are shipped with FedEx Air and FedEx Ground,depending on t ie customers'requirements. FedEx
Air typically arrives at 3:30PM,receives less than two packages,and is gone witt in one minute. FedEx Ground
typically arrives at 4:40PM,receives approximately 30 packages,and is gone within three minutes.
REBUTAL TO DEPARTMENT OF PLANNING AND HOUSING REPORT
ERI takes issue with a number of conclusions made by the Department of Planning and Housing's report:
1. Claim:ERI, Inc.is a thriving business that is experiencing a great deal of success,as evidenced by the
commercial traffic generated in the vicinity of the home business location.
• ERI Response:ERI'S success is not determined by the number of commercial vehicles in the
home's vicinity. Rather,the company's success is dependent on selling products at a lower price
and offering better service than our competition.Furthermore ERI is not the sole reason cause
for the commercial traffic.All of our FedEx drivers report they are typically already present in the
neighborhood making other deliveries and pickups.
2. Claim:The business generates significantly greater traffic volumes of co mercial courier vehicles than is
customary and appropriate from a single-family residential neighborho d.
• ERI Response:As stated above,our findings conclude that ERI i not the sole generator of
neighborhood commercial traffic.Figure 1 illustrates the findin s of our traffic survey conducted
on 8 Jun 2011.Starting at 7:30AM and concluding at S:OOPM, a counted 19 commercial
vehicles,5 City of Ames vehicles,151 residential vehicles,and S delivery vehicles.Of the 180
vehicles,2 vehicles were present as a result of ERI:FedEx Ground afternoon pickup and FedEx Air
afternoon pickup.Those two vehicles were present for a total of three minutes and did not
impede traffic flow.
Neighborbood Traffic
30 - A
25
20
c 15
V
d 10 _V
u
t \Z
5
0
7 AM 8 AM 9 AM 10 AM 11 AM 12 PM 1 PM 2 PM 3 PM 4 PM
-Commercial Vehicles 3 2 1 3 1 2 5 1 0 1
-City of Ames Vehicles 1 0 1 1 2 0 0 0 0 0
-Residential Vehicles 3 18 5 10 10 30 10 17 25 23
-Delivery Vehicles 0 0 1 0 1 0 0 1 1 1
Time of Day
Figure 1-Neighborhood Traffic Study
3. Claim:The property owner across the street at 324 Hartford Drive reports significant noise from vehicles
and the moving of pallets used in the delivery of products to the site.
• ERI Response:The delivery vehicles are standard FedEx trucks that normally travel through
residential neighborhoods without issue.We are not sure what the complainant is referring to
with regard to the pallets.The pallets are transported on a mechanical pallet jack that does not
create noise.
4. Claim:FedEx trucks are causing damage to the grassy area between the sidewalk and street cared for by
the complainant.
• ERI Response:We spoke with our FedEx drivers whom all denied driving onto Mr.Janus'grass.
Furthermore,no damage was present on Mr.Janus'property.
FORCEDIMPACT IF • RELOCATE
Unfortunately,relocating ERI to commercial property is not feasible due to finan ial and operational limitations.
Prior to relocating ERI to its current location,we searched for several months to Ind a suitable location.The
primary limitation to Ames'commercial properties is the high cost and availabili y of high speed Internet at these
locations. Furthermore,we warehouse a significant amount of inventory that ML st be secured and monitored
against theft.If this application is denied by the Zoning Board,ERI will be forced to move its operations outside of
city limits.