HomeMy WebLinkAbout~Master - Contract for Outage Management System and Data Conversion RESOLUTION NO. 11-304
RESOLUTION AWARDING CONTRACT FOR
OUTAGE MANAGEMENT SYSTEM AND DATA CONVERSION
FOR ELECTRIC SERVICES FOR THE CITY OF AMES,IOWA
WHEREAS, the project involves the purchase of an outage management system(OMS) for the
Electric Services Department; and,
WHEREAS,Ames'Electric Services currently owns and operates an Interactive Voice Recognition
(IVR)outage call-taking system,which provides limited information on the outage calls that are received
and can not sort outages geographically or provide targeted call-back information to restored customers or
provide updates to areas known to still be out of service; and,
WHEREAS,an outage"management"system is a significant enhancement which merges data from
Electric Services' Geographical Information System, and the IVR system to provide both a map view of
the location of the outages, as well as a predicted outage location based on incoming calls; and,
WHEREAS,the implementation of the OMS will permit first responders to be dispatched to more
precise outage locations,which will shorten the time required to patrol, identify,and restore power;and,
WHEREAS, another significant benefit is the added ability to sort outages by specific electric
system feeder location and generate automated and meaningful call-back notices to just those customers
that have been restored,or to give status updates to just those customers that are still without power;and,
WHEREAS, additional enhancements include planned outage notifications, text-to-speech
capability for outbound messaging, as well as enhanced mobile viewer software to provide outage
information to crews and to managers working in the Emergency Operations Center during major events;
and,
WHEREAS,on January 5,2011,the Request for Proposals(RFP)document was issued to 10 firms,
and on February 1, 2011, staff received competitive proposals from two firms; and,
WHEREAS, during evaluation of the RFPs, the proposal from SSP Innovations, LLC, of
Englewood, Colorado, was deemed to be non-responsive; and,
WHEREAS, Milsoft Utility Solutions' (of Abilene, Texas) RFP was reviewed, and it has been
determined that the proposal is acceptable in the amount of$223,294.71.
NOW,THEREFORE,BE IT RESOLVED by the City Council of the City of Ames,Iowa,that the
contract with Milsoft UtilitySolutions of Abilene Texas in the amount of$223,294.71 for the purchase
of the Outage Management System and Data Conversion for Electric Services is hereby approved.
ADOPTED THIS 28'day of June,2011.
Diane R. Voss, City Clerk Ann H. Campbell, Mayor
Introduced by: Mahayni
Seconded by: Davis
Voting aye: Davis, Goodman, Mahayni,Larson, Orazem,Wacha
Voting nay: None Absent: None
Resolution declared adopted and signed by the Mayor this 28'day of June, 2011.