Loading...
HomeMy WebLinkAbout~Master - Contract for print-to-mail services RESOLUTION NO. 04-156 RESOLUTION APPROVING CONTRACT WITH DATAPROSE, INC., FOR PRINT-TO-MAIL SERVICES FOR THE CITY OF AMES WHEREAS, the Customer Services Division implemented a continuous improvement plan which includes reviewing processes to determine if customer services can be maintained or enhanced while maintaining or reducing costs; and, WHEREAS, a review of the print-to-mail process for utility bills revealed a potential for enhancing customer service and reducing costs; and, WHEREAS,the benefits can be gained by taking advantage of the data,print technology, and automated postage processing available through large production vendors; and, WHEREAS,City staff developed a request for proposal for out-sourcing the complete print-to- mail process, and 24 Requests for Proposals (RFP)were mailed to vendors; and, WHEREAS,proposals were received from five vendors and evaluated based on proposed cost, vendor qualifications, resources and experience, implementation process, reporting and invoicing capabilities, references, and compatibility with City systems; and, WHEREAS, Data Prose, Inc., of Irving, Texas, was determined to have submitted the best overall proposal; and, WHEREAS, total direct net savings are expected to be $18,000 per year, and there will be additional savings in warehousing and transportation cost for bills,envelopes,and other supplies;and, WHEREAS, implementation of the new billing process will be July 1, 2004. NOW,THEREFORE,BE IT RESOLVED by the City Council of the City of Ames,Iowa, that the contract for print-to-mail services with DataProse, Inc., of Irving, Texas, is hereby approved. ADOPTED THIS 13th day of April, 2004. Diane R. Voss, City Clerk Ted Tedesco, Mayor Introduced by: Goodhue Seconded by: Wirth Voting aye: Cross, Goodhue, Goodman, Mahayni, Vegge, Wirth Voting nay: None Absent: None Resolution declared adopted and signed by the Mayor this 13t' day of April, 2004.